FAQ’s

When should I contact Claims Aid Consultants? Immediately after a loss call our Public Adjusters. It is most beneficial for us to get involved at the beginning to set the tone for the adjusting process.

What is a Public Adjuster and what do they do? Public Insurance Adjusters are licensed by the state insurance department to represent the Policyholder. We professionally detail, appraise and document every part of the claim and submit to the insurance company. We take over the entire burden of preparing and adjusting your claim and negotiate a settlement subject to your approval.

How must does it cost? The standard fee for public adjusting services is a small percentage of the amount recovered from the insurance company. State Insurance Departments license public adjusters and regulate fees.

Will I be informed and involved in the claim process? Our Public Adjusters are available 24/7 to answer your questions. We will keep you updated on the claims process in its entirety.

Will my insurance agent or company adjuster be upset that I hired a Public Adjuster? No. Insurance adjusters know the value of a professionally prepared claim; it makes their job easier. Our public adjusters are courteous and respectful and do not use high-pressure sales tactics to get your business. Their main priority is in helping you to get the absolute best settlement for your loss.

How do I decide if I need the professional help of a Public Insurance Adjuster? Without obligation, our Public Adjusters will meet with you to discuss your claim. We will also provide you with many of our excellent references you can contact to check us out.

Will I be canceled if I hire a Public Adjuster? No. The public adjusting profession is mandated by the Legislature and regulated by the Florida Department of Financial Services. It would be a serious violation if any insurance company would discriminate against you in any way for exercising a right given to you by the State Legislature.

Is it too late to place a claim? It is never too late to file a claim, as long as it is within the last 5 years. Old claims are difficult to reopen and should be left to the professionals at Claims Aid Consultants.

Will I have to pay for your services if you are unable to collect money for me? No. We work off a small percentage of your recovery. Therefore, if there is no recovery, there is no fee. We only collect a fee if we are able to get your insurance company to pay for your damages.

My claim was denied, am I entitled to a second opinion? Yes! Many of our clients that were told their claim was denied have settled and recovered for their loss. We simply reopen the claim, negotiate with your insurance company, and recover for insurable damages.